A common scenario is creating generic "role based" accounts that receive large volumes of mail, and to then delegate access to this mailbox to several individuals to deal with the responses.
Of course, a lot of incoming emails means a lot of outgoing responses (often the exact same thing hundreds of times), and there's a really handy feature, Canned Responses, in Labs that makes this a pleasure.
| Labs Canned Responses. Thank you Googler Chad P, bulk email responders LOVE you. |
No Labs!
Does that mean no canned responses in delegated accounts? No it does not (phew)...